Manager, Payroll Tax Operations (Fintech)

TL;DR

Manager, Payroll Tax Operations (Fintech): Leading a cross-functional team of tax processors to resolve end-to-end payroll tax issues with an accent on notice resolution, amended returns, and regulatory compliance. Focus on managing high-volume case environments, implementing lean management practices, and serving as the final escalation point for complex IRS and state agency notices.

Location: Must be based in Atlanta, Georgia or Plano, Texas

Salary: $94,000 - $127,000

Company

hirify.global is a global financial technology platform that powers prosperity for millions of customers worldwide through products like TurboTax, QuickBooks, and Mailchimp.

What you will do

• Lead a team of Tax Processors responsible for notices, corrections, amendments, and pay & file processes.
• Own delivery and quality outcomes, ensuring SLA compliance and eliminating case backlogs.
• Serve as the final internal escalation point for the most complex IRS and state agency notices and audit inquiries.
• Implement lean management practices, including Daily Huddles and WIP reviews, to solve operational blockers.
• Govern SOP and Knowledge Base documentation, translating regulatory updates into team briefings.
• Manage hiring, onboarding, and skills calibration to build succession depth within the team.

Requirements

• 5+ years of people management experience in payroll tax operations or a related service environment.
• 5+ years of hands-on experience with notice resolution, amended return preparation, and payroll error correction.
• Proven expertise resolving complex IRS and state agency correspondence and penalty assessments.
• Experience preparing amended Federal (Form 941-X, W-2c) and State returns across 10+ states.
• Deep knowledge of federal payroll tax law (FICA, FUTA, FITW) and multi-state tax compliance.
• Location: Must be based in Atlanta, GA or Plano, TX

Nice to have

• BS/BA in Accounting, Finance, or Business.
• Active Certified Payroll Professional (CPP) or Enrolled Agent (EA) designation.
• Experience at a payroll service bureau, PEO, or multi-client tax operations center.

Culture & Benefits

• Competitive compensation package with a strong pay-for-performance approach.
• Eligibility for cash bonuses and equity rewards.
• Comprehensive corporate benefits program.