Senior Tax Operations Analyst (Fintech)

Location: Menlo Park, California, or New York, New York, with in-person attendance expected at least 3 days per week.

Salary: $115,000–$135,000 USD base pay for Zone 1 locations; additional bonus opportunities, equity, and benefits are available.

Company

Robinhood is a financial technology company building products intended to democratize access to finance, including equities and cryptocurrency services.

What you will do

• Execute exception reports covering tax reporting, withholding, and cost basis.
• Support Customer Experience and Account Operations teams with tax inquiries and reporting issues involving withholding, cost basis, retirement accounts, and crypto tax reporting.
• Develop and implement reconciliations between internal systems and tax reporting vendors.
• Verify data submitted by the tax reporting vendor to the IRS.
• Collaborate with product, project, engineering, and internal operations teams on product launches, tax projects, and process improvements.
• Build dashboards, maintain checklists, improve workflows, and automate data flows where possible.

Requirements

• Bachelor’s degree in Finance, Accounting, or a related field.
• 3–5+ years of experience in tax, accounting, and/or operations.
• Strong attention to detail, analytical skills, and communication skills.
• Ability to manage multiple priorities and drive projects to completion in a deadline-driven environment.
• Ability to work from the Menlo Park or New York office with in-person attendance at least 3 days per week.

Nice to have

• Financial services, fintech, or crypto experience.
• Tax operations or tax project management experience.
• Understanding of tax onboarding, including IRS Forms W-9 and W-8BEN.
• Experience with SQL, Databricks, large datasets, data mining, or data conversions.

Culture & Benefits

• High-impact work in a fast-paced, collaborative environment.
• Performance-driven compensation with bonus programs, equity ownership, and 401(k) matching.
• Health insurance, employer-paid life and disability insurance, fertility benefits, and mental health benefits.
• Paid time off, sick time, company holidays, and parental leave.
• Flexible lifestyle wallet for wellness, learning, and other expenses.
• Office amenities including catered meals, events, and comfortable workspaces.