Tax Operations Manager (Fintech)

Location: Menlo Park, California or New York, New York; in-person attendance is expected at least 3 days per week.

Base pay: $140,000–$165,000 USD annually in Zone 1 locations. Other compensation zones offer $123,000–$145,000 USD or $110,000–$129,000 USD annually depending on location.

Company

Robinhood builds financial products designed to democratize access to finance, including equity and cryptocurrency services.

What you will do

• Lead tax reporting processes for taxable and retirement accounts.
• Execute exception reports covering withholding, cost basis, and cryptocurrency transactions.
• Collaborate with product, project, and engineering teams to launch, improve, and scale tax-related products and systems.
• Resolve complex tax inquiries, cost basis issues, and withholding discrepancies with Customer Experience and Account Operations.
• Develop reconciliations between internal systems and vendors and verify the accuracy of tax information transmitted to the IRS.

Requirements

• Bachelor’s degree in Finance, Accounting, or a related field.
• 5+ years of professional experience in tax operations.
• Experience with retirement tax reporting, including IRS Forms 1099-R and 5498.
• Strong analytical and communication skills, with proficiency in SQL or Databricks for managing and analyzing large datasets.
• Ability to drive tax projects to completion in a deadline-driven environment with strong attention to detail.
• Experience in financial services, fintech, or crypto, with knowledge of tax onboarding procedures and Forms W-9/W-8BEN preferred.

Culture & Benefits

• High-impact work in a fast-moving, collaborative, and execution-oriented environment.
• Performance-driven compensation with bonus opportunities, equity ownership, and 401(k) matching.
• Health insurance, including 100% employee coverage and 90% dependent coverage.
• AI tools, continuous AI skill-building, and a flexible lifestyle wallet for wellness and learning.
• Paid time off, sick time, company holidays, parental leave, life and disability insurance, fertility benefits, and mental health benefits.
• Office amenities including catered meals, events, and comfortable workspaces.