Insights Manager

TL;DR

Insights Manager: Executing strategic research studies across hirify.global’s consumer product offerings with an accent on product and audience research, measurement, and BI/analytics support. Focus on delivering iterative research studies, leveraging multiple primary and secondary quantitative data sets to answer key questions.

Location: Remote (USA)

Salary: $102,000.00 - $216,000.00

Company

hirify.global is the leading prescription savings platform in the U.S.

What you will do

• Design and execute complex research studies that inform the development and continued optimization of hirify.global’s subscription services and Core product offerings.
• Manage longitudinal CSAT/NPS and other KPI studies for ongoing internal and external reporting across all hirify.global product offerings.
• Deliver analytics support to the Insights team, as needed, working in Redshift, Tableau and Lookr to pull customer data and develop relevant dashboards.
• Leverage multiple primary and secondary quantitative data sets to answer key questions, ensuring a holistic analysis of problems and potential insights.
• Manage the execution of research studies, including sampling, data collection, cleaning and weighting to ensure the highest level of data quality.
• Create meaningful but digestible reports that clearly communicate findings to non-research audiences (e.g. senior leadership, sales, product, design).

Requirements

• 8+ years of professional experience in consumer/market research or analytics and a Bachelor’s degree or 6 years of experience and a Masters degree.
• Extensive experience with survey design, sampling, weighting and basic statistical analysis is required.
• Expertise in Alchemer or Qualtrics is required.
• Experience with Dscout, UserInterviews, or similar qual tool.
• Strong knowledge of SQL, Redshift, and Tableau is required.
• Presentation building skills (PowerPoint, Google Slides) and a good eye for concise data visualization.
• Exceptional communication skills and ability to synthesize findings for both technical and non-technical audiences

Nice to have

• Experience in healthcare is preferred but not required.
• Experience in AI research tools is preferred but not required.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) with a company match.
• Unlimited vacation, 13 paid holidays, and 72 hours of sick leave.
• Mental wellness and financial wellness programs.
• Fertility benefits and generous parental leave.
• Pet insurance, supplemental life insurance, company-paid short-term and long-term disability, and more!