Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Establishing strong relationships with sports organization customers to ensure high retention and product adoption with an accent on consultative sales and B2B relationship management. Focus on driving product adoption, meeting sales quotas, and managing the customer lifecycle using tools like Salesforce and ChurnZero.

Location: Must be a permanent US resident. Remote, but not hiring in the following states: Alabama, Alaska, Delaware, DC, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, and West Virginia.

Salary: OTE $73,000 (inclusive of base and commissions).

Company

A sports and communication platform dedicated to taking the work out of play in youth sports, recognized as a top remote-first workplace.

What you will do

• Build and maintain strong relationships with sports organization customers.
• Drive product adoption and ensure high customer retention.
• Apply a consultative sales approach to add value to customer organizations.
• Collaborate with teammates to exceed business sales goals.
• Manage accounts using tools such as Salesforce, Slack, Zoom, and ChurnZero.

Requirements

• 0-3 years of experience in Customer Success Relationship Management or Account Management, preferably in SaaS.
• Proven track record of hitting sales quotas.
• Must be a permanent US resident.
• Ability to travel occasionally for company meetings and trade shows.

Nice to have

• Experience in the sports industry.
• Experience with cold calling.

Culture & Benefits

• Remote-first culture with unlimited PTO and paid parental leave for all parents.
• 100% premium coverage for medical, dental, and vision insurance for employees and their families.
• 401K investment plan and $1,500 annual learning and development stipend.
• Generous home office allowance and a monthly stipend for health & wellness.
• Travel to various locations for all-company meetings and team events.