Operations Support Manager (Broadcasting)

TL;DR

Operations Support Manager (Broadcasting): Leading and developing the Field Operations Engineering team to deliver technical standards for live sports events and remote production with an accent on people development, resource optimization, and operational resilience. Focus on driving consistency in technical delivery, managing performance lifecycles, and implementing emerging production technologies.

Location: Hybrid (3 days in office per week), London (Osterley), UK. Right to work in the UK is required; sponsorship is not provided.

Company

A leading media and entertainment company connecting millions with sports, news, and arts through innovative products and services.

What you will do

• Manage the end-to-end people development lifecycle, including recruitment, onboarding, performance management, and career progression.
• Optimize resource planning to ensure productions are staffed with skilled engineers while reducing operational risk.
• Champion emerging production technologies to enhance workflow efficiency, resilience, and capability across Field Operations.
• Foster a positive, engaged team environment through regular communication, mentoring, and support.
• Collaborate with technical management to align training and development pathways with evolving industry trends.

Requirements

• Proven experience in leading and developing teams with a strong background in performance management.
• Experience within broadcast operations with the ability to support both people growth and operational delivery.
• Strong communication and stakeholder management skills, with the ability to liaise at all business levels.
• Inclusive leadership style focused on empowerment, accountability, and continuous improvement.
• Must possess the appropriate right to work in the UK.

Culture & Benefits

• Free hirify.global TV or NOW package, including hirify.global Sports and hirify.global Cinema.
• Comprehensive pension package with up to 9% employer contribution.
• Private healthcare, mental health support, and dental insurance.
• Discounts on hirify.global products and access to hirify.global VIP rewards and experiences.
• Access to high-end on-campus facilities including a gym, cinema, and multiple subsidised restaurants.