Renewals Manager (SaaS)

TL;DR

Renewals Manager (SaaS): Managing end-to-end renewal transactions for the Growth customer segment with an accent on high-volume account management, risk mitigation, and contract execution. Focus on surfacing actionable insights to improve renewal strategy, forecasting accuracy, and operational efficiency at scale.

Location: Remote (US)

Salary: $100k–$130k OTE

Company

hirify.global is an AI-powered GTM platform that unifies buyer intelligence to help teams target, engage, and retain customers more effectively.

What you will do

• Own the end-to-end renewal lifecycle for the Growth customer segment, including outreach, negotiation, and contract execution.
• Partner with Customer Success to assess account health and proactively mitigate churn risk.
• Maintain accurate renewal forecasts and pipeline hygiene in collaboration with RevOps.
• Ensure all renewal terms, pricing, and approvals align with company policies.
• Identify patterns in churn drivers and product adoption to inform broader post-sale strategy.
• Contribute to the development of playbooks and automated workflows to improve renewal efficiency.

Requirements

• 3–6+ years of experience in Renewals, Account Management, Customer Success, or Sales within a SaaS environment.
• Proven track record managing high-volume renewals in Growth, SMB, or commercial segments.
• Strong ability to communicate complex pricing and contract terms clearly and confidently.
• Data-informed mindset with the ability to manage competing priorities and deadlines.
• Experience working cross-functionally with Finance, Legal, and Billing teams.
• Must be based in the US to align with operational requirements.

Culture & Benefits

• Competitive base compensation with meaningful equity ownership.
• Comprehensive health insurance (medical, dental, vision) with 100% employee premium coverage.
• Unlimited Paid Time Off and paid company holidays.
• Remote-first work environment with a monthly remote stipend and home office support.
• 401(k) plan and paid family leave.
• Collaborative, fast-paced culture focused on simplicity, trust, and customer impact.