Senior Director of People Operations (SaaS)

TL;DR

Senior Director of People Operations (SaaS): Managing the operational backbone of the People function, including total rewards, HR systems, and compliance, with an accent on scalable systems and people analytics. Focus on automating employee lifecycle processes using AI, optimizing compensation strategies, and ensuring multi-state and international compliance.

Location: Remote (US) or Hybrid in Houston, Texas

Company

hirify.global is an all-in-one, cloud-based platform designed to help auto repair shops optimize their operations and grow sustainably.

What you will do

• Improve systems, workflows, and operating rhythms of the employee lifecycle, utilizing AI to scale processes.
• Lead the evolution of compensation and benefits programs, including salary benchmarking and leveling.
• Manage federal, state, local, and international employment compliance and governance.
• Leverage HRIS reporting and people data to surface actionable workforce insights.
• Partner with the VP of People & Culture to evolve the people operating model and team effectiveness.

Requirements

• 10+ years of progressive People/HR experience.
• Proven track record leading HR teams in a high-growth SaaS company (40–60%+ YoY headcount growth).
• Expertise in total rewards, employee relations, and multi-state workforce management.
• Experience with HCM/HRIS platforms (Rippling is a significant plus).
• Experience leading a team of 4-5 direct reports as a player-coach.
• Must be based in the USA to align with benefits and operational requirements.

Nice to have

• SHRM-CP, SHRM-SCP, PHR, or SPHR certifications.
• International HR exposure.

Culture & Benefits

• Flexible remote and hybrid work models with required attendance at periodic company-wide offsites.
• Comprehensive health benefits (Medical, Dental, Vision) with 100% premium coverage for employees.
• 401(k) Retirement Savings Plan with 100% employer match up to 6%.
• Paid maternity, parental bonding, and medical leave.
• Mental health support via BetterHelp and a $60/month wellness allowance.
• $300 home office setup bonus after one year of employment.