Program Manager (Telecommunications)

TL;DR

Program Manager (Telecommunications): Leading product migration projects and managing cross-functional vendor relationships with an accent on project tracking, milestone management, and executive reporting. Focus on identifying root causes for process pain points and aligning business metrics through data-driven insights.

Location: Must be based in or able to commute to Alpharetta, Georgia (Hybrid: 2-3 days in office)

Salary: $55/hr - $60/hr

Company

hirify.global is a leading provider of information technology and workforce solutions with a vast network of professionals across the U.S. and Canada.

What you will do

• Develop and maintain project tracking tools to monitor milestones, issues, and project completion status.
• Deliver executive-level reporting, presentations, and status updates to management.
• Lead stakeholder meetings with external vendors and present recommendations to cross-functional teams.
• Collaborate across business units to identify and resolve process, policy, and system pain points.
• Support insights program objectives by aligning employee listening with customer and business metrics.
• Maintain strong cross-functional partnerships across all levels of the organization.

Requirements

• Bachelor's degree or 4+ years of relevant work experience.
• Must be able to work in a hybrid model in Alpharetta, Georgia.
• Proven experience in both Waterfall and Agile project management frameworks.
• Demonstrated experience leading product migration projects.
• Technical literacy with architecture knowledge and proficiency in tools like Smartsheets, G-Suite, and Slack.
• Experience working within the Technology or Telecommunications industry.

Nice to have

• PMP Certification or formal training.
• Knowledge of Lean and Six Sigma methodologies.
• Experience in customer-support functions such as sales or customer service.

Culture & Benefits

• Access to comprehensive benefits including medical, dental, and vision insurance.
• 401K contribution plans.
• Paid Time Off (PTO) and sick leave.
• Professional environment with opportunities to work across diverse channels and work groups.