Revenue Operations Manager (SaaS)

TL;DR

Revenue Operations Manager (SaaS): Optimizing and scaling the revenue engine by aligning Sales and Customer Success processes with an accent on operational efficiency and data-driven decision-making. Focus on streamlining the lead-to-renewal lifecycle, enhancing pipeline accuracy, and implementing GTM toolsets to drive productivity.

Location: United States

Company

An established, fast-growing software company providing high-performance database solutions.

What you will do

• Own and optimize sales and customer success processes, from account assignment and forecasting to renewals and churn management.
• Ensure high data accuracy for pipeline and opportunity data, including health scores and ACV.
• Develop and maintain standardized reporting and dashboards to track ARR, retention, NRR/GRR, and sales performance.
• Manage territory coverage and account ownership models across relevant GTM systems.
• Analyze revenue funnel trends to identify growth levers and provide actionable insights to leadership.
• Evaluate and implement GTM tools (CRM, sales engagement, enrichment) to increase sales productivity and adoption.

Requirements

• 3-5+ years of experience in Revenue or Sales Operations within a B2B SaaS environment.
• Strong hands-on expertise with Salesforce (reports, dashboards, data modeling).
• Proven success in pipeline management, forecasting, and performance analytics.
• Ability to translate complex datasets into actionable business recommendations.
• Experience with GTM tech stacks, including Outreach, ZoomInfo, and LinkedIn Sales Navigator.
• Must be based in the United States.

Nice to have

• Salesforce administration certification.
• Experience with compensation planning and commission processing.
• Experience utilizing AI tools within the GTM process.