Senior Roster Administrator (Healthcare)

TL;DR

Senior Roster Administrator (Healthcare): Managing provider roster workflows and ensuring compliance for payer contracts with an accent on data accuracy, record reconciliation, and cross-functional coordination. Focus on resolving complex data discrepancies and improving operational efficiency within the payer/provider landscape.

Location: Remote (United States) or hybrid in Arlington, VA, Austin, TX, or Atlanta, GA

Company

hirify.global is a public benefit corporation focused on empowering independent primary care through value-based care models.

What you will do

• Manage complex provider roster creation, submission, and reconciliation for multiple payers to ensure database accuracy.
• Lead the resolution of moderate-scope issues by prioritizing tasks and driving cross-functional initiatives.
• Act as the primary contact for roster inquiries, collaborating with internal teams and external payers.
• Provide guidance and support to new and internal employees regarding systems and processes.
• Proactively identify and implement operational improvements to enhance efficiency.

Requirements

• Bachelor’s degree or equivalent relevant work experience.
• 3+ years experience in payer/provider operations such as credentialing, provider data maintenance, or claims adjudication.
• Proven track record of identifying and resolving data discrepancies to ensure high data accuracy.
• Intermediate proficiency in Google Sheets and Microsoft Excel.
• Experience working with CRM/Salesforce technology.

Nice to have

• Experience with multiple payer platforms and submission systems.
• Knowledge of SQL or other query languages.
• Lean Six Sigma Black Belt certification.

Culture & Benefits

• Remote-first culture with flexible work schedules available for many roles.
• Comprehensive health, dental, and vision insurance paid up to 80% for employees and dependents.
• Robust time-off plan including 21 days of PTO in the first year and 11 paid holidays.
• 12 weeks of paid parental leave and a six-week paid sabbatical after six years of service.
• 401(k) with up to 4% match and stock options.
• Access to Educational Assistant and Clinical Employee Reimbursement Programs.