Senior Manager, Corporate Technology (IT)

TL;DR

Senior Manager, Corporate Technology (IT): Managing IT infrastructure and productivity systems for a security-focused organization with an accent on service delivery, SaaS rationalization, and automation. Focus on building a scalable service delivery model, optimizing the productivity stack, and leveraging AI to reduce operational overhead.

Location: Remote (Canada or United States)

Salary: $172,000 - $195,000 USD

Company

hirify.global secures the software supply chain by delivering hardened, secure, and production-ready builds of open source software.

What you will do

• Own the end-to-end IT help desk, including equipment provisioning and automation to increase ticket deflection.
• Manage and optimize the productivity stack, specifically Google Workspace and Slack.
• Develop and execute a comprehensive IT strategy and capability roadmap.
• Rationalize the SaaS stack to reduce complexity and unnecessary spending.
• Establish a professional service delivery model based on SLOs to measure and improve team performance.
• Integrate AI and managed services to deflect volume and enable high-leverage work.

Requirements

• Proven experience running an IT or corporate technology function at a high-growth startup.
• Service delivery mindset with a focus on SLOs rather than just ticket volume.
• Advanced configuration expertise in Google Workspace and Slack.
• Strong understanding of security implications regarding corporate tool management.
• Player-coach ability to balance high-level strategy with hands-on execution.
• Must be based in Canada or the United States.

Culture & Benefits

• Remote-first culture with monthly stipends for coworking, phone, and internet.
• 100% company-paid health, vision, and dental insurance for employees and dependents.
• Equity via stock options with a long 10-year exercise window.
• Unlimited flexible time off and generous paid parental leave (12-18 weeks).
• Bi-annual destination summits and regular team meetup opportunities.