National Business Support Specialist

TL;DR

National Business Support Specialist: Supporting sales and administrative operations at the Chicago office with an accent on office coordination, customer liaison, and internal system management. Focus on driving sales culture, facilitating training events, and ensuring efficient office productivity.

Location: Must be based in Chicago, IL

Salary: $68,281 (Base + Bonus)

Company

A global leader in factory automation and quality assurance solutions, recognized as one of the world's most innovative companies.

What you will do

• Drive sales culture and support office development to create new business opportunities.
• Manage inbound customer calls and emails related to technical support.
• Coordinate and facilitate internal and external training events at customer sites.
• Organize office events and maintain a positive, productive work environment.
• Maintain and update internal systems with customer and company data.
• Travel monthly to other offices to support national initiatives.

Requirements

• Bachelor’s degree required.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to lift up to 30 lbs and manage office deliveries.
• Willingness to travel monthly (1–2 overnight stays).

Nice to have

• Previous experience in customer service or sales support.

Culture & Benefits

• Comprehensive benefits including medical, dental, and vision.
• 401K match program.
• Approximately 4 weeks of PTO in the first full year.
• Promote-from-within culture with performance-based salary and bonus increases.