Field Service Technician (Gaming)

TL;DR

Field Service Technician (Gaming): Installing, maintaining, and repairing gaming machines and controllers with an accent on technical troubleshooting and customer support. Focus on ensuring seamless operation of gaming facilities through efficient hardware diagnostics and on-site repairs.

Location: San Diego, CA, US. Must be authorized to work in the US without visa sponsorship.

Salary: $22.00 - $32.00 per hour

Company

World leader in gaming content and technology, publishing both casino and mobile games.

What you will do

• Install, troubleshoot, repair, and remove gaming machines, signs, and controllers.
• Perform routine maintenance and respond to emergency customer requests.
• Conduct pre-site surveys and follow assigned service schedules.
• Manage parts inventory and ensure reporting accuracy using field management tools.
• Provide technical documentation and support to customers.
• Follow safety guidelines and maintain high professional standards.

Requirements

• High school diploma, GED, or equivalent experience.
• Minimum age of 21 years.
• Valid driver’s license and insurable driving record.
• Ability to acquire a gaming license.
• Willingness for daily travel within the territory (up to 75% overall travel).
• Must be authorized to work in the US without visa sponsorship.

Nice to have

• Experience as a slot technician or in technical field service.
• Background in electronics, mechanics, and diagnostic work.
• Experience with on-call rotations and traveling for work.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO).
• 401(k) plan with employer matching.
• Robust training program for the first 6 months.
• Global career opportunities.