Lead Program Manager (Business Process Transformation)

TL;DR

Lead Program Manager (Business Process Transformation): Transforming and scaling GTM sales processes and policies to reduce friction and increase seller productivity with an accent on operational excellence and systemic consistency. Focus on designing scalable operating models, leading cross-functional alignment, and driving the implementation of high-impact business transformations.

Location: Hybrid. Must be based in Chicago, New York, San Francisco, or Los Angeles

Salary: $154,700 - $252,000 USD

Company

hirify.global is a community-driven platform for open and authentic conversations, serving as one of the internet's largest sources of information.

What you will do

• Diagnose and prioritize high-impact business problems, developing hypotheses to improve operational efficiency.
• Design scalable processes and operating models to reduce friction in the sales cycle and increase seller productivity.
• Develop governance frameworks, policies, and guardrails to ensure consistent execution across the organization.
• Create high-quality, decision-ready recommendations and presentations for executive alignment.
• Lead cross-functional alignment between Sales, Central Operations, Revenue Strategy, Product, Engineering, Finance, and Legal.
• Drive end-to-end implementation of transformations, from initial problem framing and rollout planning to adoption.

Requirements

• 7+ years of experience in strategic program management, business operations, or consulting.
• Proven ability to structure complex, ambiguous problems into actionable recommendations and plans.
• Experience designing and implementing standardized, scalable processes that improve end-user experience.
• Strong executive communication skills and a track record of influencing cross-functional partners.
• Demonstrated experience leading organizational change from framing through to full adoption.
• Must be authorized to work in the United States

Nice to have

• Experience in the digital advertising industry.
• Experience working in fast-moving, resource-constrained environments.
• Familiarity with sales tools, workflow automation, and AI-enabled ways of working.
• Background in strategy or transformation roles, ideally with a transition from consulting to in-house.

Culture & Benefits

• Comprehensive healthcare benefits and income replacement programs.
• 401k with employer match.
• Flexible vacation and paid volunteer time off.
• Generous paid parental leave and family planning support.
• Mental health, coaching, and gender-affirming care benefits.
• Global benefit programs supporting professional development and caregiving.