Client Director (SaaS)

TL;DR

Client Director (SaaS): Managing and expanding high-value enterprise relationships for a leading Digital Employee Experience platform with an accent on strategic account planning, executive-level engagement, and revenue growth. Focus on driving platform adoption, securing renewals, and delivering measurable business outcomes for CIOs and C-suite stakeholders.

Location: Remote or Hybrid (US)

Compensation: $140,000 – $176,000 yearly

Company

hirify.global is a global leader in Digital Employee Experience (DEX), providing a unified data and automation platform that helps enterprises optimize IT performance and employee productivity through real-time visibility and AI-powered insights.

What you will do

• Build and deepen multi-level relationships with key stakeholders, including CIOs and C-suite executives.
• Develop and execute strategic account plans to drive license expansion and renewal excellence.
• Partner with clients to align the platform roadmap with their specific business priorities and outcomes.
• Orchestrate internal cross-functional resources to ensure consistent, high-impact client engagement.
• Manage worldwide deployment and development of assigned marquee accounts.
• Own the commercial health of your portfolio, including achieving targets for licenses and professional services.

Requirements

• 10+ years of enterprise technology sales or account leadership experience.
• 2+ years in a Client Director, Strategic Account Executive, or equivalent role.
• Direct experience in IT Service Management, IT Operations Management, or DEX.
• Proven track record of engaging and influencing at the C-suite level.
• Must be authorized to work in the US.

Nice to have

• Experience managing complex, multi-threaded enterprise accounts.
• Strong background in strategic value delivery and roadmap alignment.

Culture & Benefits

• Comprehensive health, dental, and vision coverage with 100% company-paid premiums for US employees.
• Flexible work model with unlimited paid time off and 11 company-paid holidays.
• 401(k) plan with up to 4% company matching contributions.
• Up to 16 weeks of paid parental leave for primary caregivers.
• Access to professional training platforms and continuous learning opportunities.