Senior Manager, Lead Management (Marketing Operations)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Manager, Lead Management (Marketing Operations): Managing the end-to-end lead-to-opportunity lifecycle and the Marketing-to-Sales integration playbook with an accent on lead conversion rates, pipeline velocity, and operational rigor. Focus on designing CRM dashboards, optimizing the MarTech stack, and establishing cross-functional SLAs to ensure high-impact lead flow.
Location: Bedford, Massachusetts
Salary: $133,300 - $166,600
Company
is a global community driven by passion and aspiration to push boundaries and find better ways to solve complex industrial challenges.
What you will do
- Own the end-to-end lead-to-opportunity function, overseeing nurturing, routing, and dispositioning of leads.
- Partner with Sales and Sales Operations to document lead routing processes and define Service Level Agreements (SLAs).
- Collaborate with BI analysts to develop reports and dashboards visualizing core KPIs such as conversion rates and funnel velocity.
- Establish and maintain data governance and compliance best practices for all lead generation activities.
- Analyze lead funnel data to provide actionable insights for campaign optimization and resource allocation.
- Audit and enhance the marketing technology stack to improve ROI and operational efficiency.
Requirements
- Bachelor’s Degree in Business Management, Marketing, or a related field (Master’s preferred).
- 8+ years of experience in Marketing Operations, Sales Operations, or Revenue Operations.
- Proven success implementing lead generation frameworks (e.g., Forrester/SiriusDecisions).
- Expert-level knowledge of Salesforce CRM and Marketing Automation Platforms (MAP).
- Ability to build credibility and alignment with senior leaders across Sales, Marketing, and IT.
- Experience mentoring and developing team members in lead management best practices.
Culture & Benefits
- Rich set of career development programs and professional growth opportunities.
- Support for community service projects and social events to foster relationship building.
- Comprehensive benefits package including medical, dental, and vision insurance.
- Paid time off and a dedicated charitable giveback day.
- Retirement benefits for eligible employees.
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