Client Services Manager (Tech)

TL;DR

Client Services Manager (Tech): Managing client portfolios and nurturing stakeholder relationships to drive digital delivery and account growth with an accent on commercial strategy and delivery assurance. Focus on identifying new business opportunities, managing SOWs, and coordinating cross-functional teams to ensure client success.

Location: Hybrid (Leeds, UK)

Company

hirify.global is a tech company focused on accelerating digital delivery and closing the digital skills gap by helping organizations build better digital products.

What you will do

• Build and nurture trusted relationships with key stakeholders across a portfolio of clients.
• Develop and execute account strategies to identify and pitch new business opportunities.
• Manage day-to-day client needs, including onboarding, rotations, and communication.
• Oversee commercial management, including SOW creation and minimizing revenue leakage.
• Source and build delivery teams based on client needs and skill requirements.
• Act as the primary point of escalation for clients and delivery teams.

Requirements

• Proven experience as an account manager in a tech or digital delivery environment.
• Strong commercial capability with experience in SOWs and contract terms.
• Ability to build strategic relationships with high-level stakeholders.
• Experience in people leadership and team coordination.
• Must be based in or able to work hybridly from Leeds, UK

Culture & Benefits

• Blended working model allowing a mix of home, clubhouse, and client site work.
• Dedicated career scrum team to help reach professional goals.
• Annual budget for training and allocated study days.
• Regular monthly and quarterly team social events.
• Opportunities to work with major clients on impactful projects.