Client Partner (Retail)

TL;DR

Client Partner (Retail): Building and growing strategic relationships with enterprise retail clients in the UK, shaping digital transformation initiatives, and driving business growth. Focus on leading complex contract negotiations and ensuring delivery outcomes meet agreed KPIs.

Location: United Kingdom

Company

hirify.global is an outsourcing company.

What you will do

• Develop and grow strategic relationships with Enterprise Retail Clients in the UK region.
• Own account growth strategy and measurable business impact by creating and executing data-driven account plans.
• Collaborate closely with delivery leaders, solution architects, and marketing teams to align client needs with hirify.global capabilities.
• Lead complex contract negotiations and close high-value enterprise opportunities.
• Drive client satisfaction, loyalty, and retention by ensuring delivery outcomes meet agreed KPIs.
• Identify and qualify expansion opportunities within existing accounts by analyzing client business goals, technology landscapes, and industry challenges.

Requirements

• Extensive experience in enterprise account management, with 10+ years of success managing and expanding strategic enterprise client accounts.
• Strong expertise in account strategy development, growth planning, and consultative selling with demonstrated measurable business outcomes.
• Proven track record of driving revenue growth and long-term value within complex enterprise accounts.
• Strong proficiency in engaging and managing relationships with executive-level stakeholders across client organizations.
• Practical experience aligning business objectives with technology-driven solutions in a consulting or IT services environment.
• Academic background with a Bachelor’s or Master’s degree in Business, Information Technology, or a related field.

Nice to have

• Professional certifications such as CBRM, CSAP, or PMP

Culture & Benefits

• Leading People: Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.
• Leading Business: Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.