Mid Market Account Manager (B2B Data)

TL;DR

Mid Market Account Manager (B2B Data): Managing and growing a portfolio of mid-market customers across the full lifecycle from onboarding to expansion with an accent on commercial ownership and value realization. Focus on driving product adoption, managing proactive renewals, and executing growth opportunities to maximize customer ROI.

Location: Hybrid (Must be based in London, office attendance 3 days per week)

Company

Leading provider of European B2B data and sales intelligence designed to help revenue teams discover and engage qualified decision-makers.

What you will do

• Manage a portfolio of Mid Market customers across onboarding, retention, renewal, and expansion.
• Lead commercial onboarding by aligning stakeholders on goals and success metrics to ensure fast time-to-value.
• Conduct outcome-led customer conversations to demonstrate ongoing impact and ROI.
• Own the end-to-end renewal process, identifying and mitigating risks early.
• Identify and execute growth opportunities based on demonstrated business outcomes.
• Own pricing, contracting, and commercial negotiations while maintaining accurate Salesforce forecasts.

Requirements

• Proven experience meeting or exceeding revenue targets.
• Background in account management managing an existing book of business.
• Strong commercial acumen in renewals, expansion strategy, and negotiation.
• Value-led approach focused on long-term partnerships and outcomes.
• Ability to influence and align multiple stakeholders at different levels.
• Highly organized, disciplined, and proactive operational rigour.

Culture & Benefits

• Hybrid work model providing flexibility on non-office days.
• Inclusive and diverse community that supports and inspires members.
• Culture focused on ownership, deep customer understanding, and celebrating impact.
• Supportive environment that encourages applications from underrepresented groups in tech.