Credit Controller

TL;DR

Credit Controller (Finance): Managing outstanding receivables and minimizing credit risk to support the organization's cash flow position with an accent on sales ledger accuracy and payment collection. Focus on resolving billing disputes, reconciling customer accounts, and managing credit risk assessments.

Location: Must be based in Cape Town

Company

hirify.global is an all-in-one customer experience and data platform (CXDP) that leverages AI to help brands automate personalized cross-channel marketing journeys.

What you will do

• Manage and maintain the sales ledger, ensuring all records are accurate and up-to-date.
• Proactively chase overdue invoices through phone, email, and written communication.
• Build and maintain strong relationships with customers to facilitate prompt payments.
• Resolve billing queries and disputes efficiently by collaborating with internal teams.
• Reconcile customer accounts and investigate any financial discrepancies.
• Perform credit checks and escalate problematic accounts for appropriate action.

Requirements

• Proven background in credit control, accounts receivable, or collections.
• Experience in cash allocation and customer account reconciliation.
• Proficiency in running credit checks using tools like Creditsafe.
• Experience handling difficult conversations professionally with SMEs and large corporates.
• Intermediate Excel knowledge, specifically VLOOKUP and Pivot tables.
• Location: Based in Cape Town

Culture & Benefits

• Commission and bonus opportunities.
• Annual leave that increases with tenure, with an option to buy additional days.
• Additional paid wellbeing days and annual wellbeing rewards.
• Paid Christmas office shutdown for extra time off.
• Enhanced parental leave and family support policies.
• Employee recognition schemes and referral bonuses.

Hiring process

• 15-minute screening call with the Talent team.
• First stage 60-minute interview with the Credit Control Manager and a team member.
• Final stage 60-minute interview with the Credit Control Manager and a team member.