Business Development Representative (ITSM)

TL;DR

Business Development Representative (ITSM): Identifying and engaging key stakeholders within enterprise and mid-market accounts to drive pipeline growth with an accent on strategic prospecting and technical lead qualification. Focus on executing multi-channel outbound campaigns, conducting high-impact product demos, and leveraging AI-driven tools to identify customer pain points.

Location: Austin, Texas

Company

hirify.global is a people-first company providing simple, powerful, and secure solutions to help customers accelerate business transformation.

What you will do

• Execute high-volume outbound campaigns using a multi-channel approach including phone, email, and social media.
• Research targeted accounts to identify key decision-makers such as IT Managers, DBAs, and DevOps Leads.
• Conduct high-impact, 5-minute technical product demonstrations to showcase immediate value.
• Qualify prospects using established frameworks like BANT or MEDDIC.
• Maintain CRM hygiene in Salesforce and collaborate with sales teams for seamless opportunity transitions.
• Provide market intelligence and feedback on customer objections to Marketing and Product teams.

Requirements

• 1–3 years of experience in outbound sales, lead generation, or business development, preferably in SaaS or IT infrastructure.
• Strong "hunter" mentality with the resilience to handle cold outreach and rejection.
• Exceptional verbal and written communication skills to simplify technical concepts.
• Proficiency with Salesforce, Outreach, and AI-assisted prospecting tools.
• Must be based in Austin, Texas.

Nice to have

• Genuine interest in IT monitoring and database management.
• Strategic thinking ability to prioritize accounts based on data and research.
• Collaborative spirit and willingness to share best practices with the BDR team.

Culture & Benefits

• People-first company culture that values empathy, accountability, and collaboration.
• Innovative, fast-paced environment focused on creating lasting growth for employees.
• Opportunity to build a career within an exceptional global sales organization.
• Commitment to diversity and inclusion as an Equal Employment Opportunity Employer.