Customer Account Executive (SaaS)

TL;DR

Customer Account Executive (SaaS): Driving expansion revenue by identifying and closing cross-sell and upsell opportunities within existing SMB and Mid-Market accounts with an accent on pipeline ownership and customer relationship management. Focus on increasing customer lifetime value through strategic prospecting and collaboration with Customer Success Managers.

Location: Remote (United States)

Salary: On-target earnings $125,000+

Company

hirify.global is a leading AI-powered SaaS platform for public relations and communications professionals.

What you will do

• Build and close a pipeline of expansion opportunities across existing SMB and MM customers.
• Partner with Customer Success Managers to identify whitespace and growth opportunities.
• Prospect into the existing customer base through outbound outreach and internal referrals.
• Sell across hirify.global’s product suite, including Media Intelligence, Press Release, and Social Listening.
• Accurately forecast monthly and quarterly expansion bookings.
• Own account and territory planning in partnership with the CSM pod.

Requirements

• 3-5 years experience in sales or account management roles working with SMB and Mid Market companies.
• Proven experience owning a revenue target and closing deals.
• Experience managing pipeline and forecasting revenue.
• Background in SaaS, MarTech, or related industries.
• Must be based in the United States.
• Ability to proactively incorporate AI tools into day-to-day work to improve productivity.

Nice to have

• Experience selling PR, media intelligence, or related solutions.

Culture & Benefits

• Permanent remote setup with home office stipend, phone and internet reimbursement, and coworking membership.
• Competitive geo-neutral pay in the U.S. with equity opportunities and 401(k) employer contributions.
• Comprehensive medical, dental, vision, disability, and life insurance.
• 4+ weeks of PTO, plus paid sick, mental health days, and 13 paid holidays.
• Unlimited access to Coursera and O’Reilly, plus additional annual PTO for learning and development.

Hiring process

• Introductory call with the Talent Team.
• Video interview with the Hiring Manager.
• Live working session.
• Panel interviews with executive team members.