Specialist, Digital Test Administration (EdTech)

TL;DR

Specialist, Digital Test Administration (EdTech): Managing operational functions for digital test administration in Puerto Rico and Latin America with an accent on the Surpass platform. Focus on coordinating registration workflows, ensuring platform readiness, and maintaining secure standardized testing environments.

Location: Remote (USA). Candidates living near offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).

Salary: $48,000–$65,000

Company

A self-sustaining nonprofit organization dedicated to expanding educational and career opportunities for students.

What you will do

• Manage value chain processes for test administrations across Puerto Rico and Latin America via the Surpass platform.
• Develop and execute the annual calendar of test delivery activities and candidate registration workflows.
• Identify and secure test locations, equipment, and digital infrastructure to support both paper and digital testing.
• Develop and maintain updated administrative documentation and digital testing guidelines.
• Coordinate with test-takers, proctors, and stakeholders to ensure compliance with regulations and digital protocols.
• Identify and resolve operational and technical issues occurring during test administration.

Requirements

• Authorization to work in the United States for any employer.
• Proficiency in English and Spanish.
• 3-4 years of experience performing administrative duties.
• Bachelor's degree in Business Administration, Education, or a related field preferred.
• Competence in computer systems and full knowledge of Microsoft Office.
• Willingness to work a flexible schedule, including weekends as needed.

Nice to have

• Experience with the Surpass platform or similar test delivery technologies.
• Proven experience in document control, organization, and budget management.

Culture & Benefits

• Mission-driven work within a supportive team environment built on trust and diversity.
• Competitive compensation based on qualifications, experience, and market data.
• Flexible work arrangements (fully remote or hybrid options).
• Culture of continuous growth, iterative learning, and adoption of AI-driven solutions.

Hiring process

• Resume and application submission followed by a recruiter phone/video screen.
• Hiring manager interview and a performance exercise.
• Panel interview, conversation with leadership, and reference checks.