Director, Sales Operations

TL;DR

Director, Sales Operations (Sales/GTM): Designing and governing systems and processes for the go-to-market engine with an accent on data integrity, forecasting reliability, and CRM governance. Focus on scaling sales enablement, optimizing the revenue funnel, and translating complex data into executive-level insights.

Location: Must be based in Pittsburgh, USA or Montreal, Canada. No relocation offered. Must be a US Person (no sponsorship provided).

Company

Global technology leader specializing in photonic innovation for biomedical, semiconductor, industrial, defense, and aerospace sectors.

What you will do

• Own and optimize go-to-market processes, operating standards, and CRM governance.
• Analyze funnel health, pipeline accuracy, and win/loss data to provide actionable recommendations.
• Partner with IT to drive Salesforce enhancements and automation.
• Lead the global sales enablement function for platform adoption and training.
• Collaborate with Finance and Sales on forecasting and planning using Anaplan.
• Partner with Marketing to improve lead generation and campaign effectiveness.

Requirements

• Bachelor's degree in Business Administration, Finance, Information Systems, or a related field.
• 7+ years of experience in Go-to-Market, Revenue, or Sales Operations.
• Proven experience leading operations teams in a global or multi-regional environment.
• Expertise in Salesforce is required; experience with Anaplan and BI tools (Power BI, SAP Business Objects) preferred.
• Experience using AI to manage large data sets and convert them into business insights.
• Must be a US Person due to ITAR regulations; no visa sponsorship available.

Nice to have

• Experience with 80/20 methodology.

Culture & Benefits

• Opportunity to work for a global technology leader with over 7,500 employees.
• Contribution to cutting-edge photonic innovation across multiple high-tech sectors.
• Professional environment focused on market-driven solutions and operational excellence.