HR Technology and Performance Operations Associate (HR Tech)

TL;DR

HR Technology and Performance Operations Associate (HR Tech): Supporting the administration, maintenance, and optimization of HR systems and processes with an accent on system troubleshooting, data accuracy, and performance review cycles. Focus on optimizing UKG and Lattice platforms, delivering HR analytics, and improving operational efficiency.

Location: Remote (United States)

Company

hirify.global is a professional services firm driven by an entrepreneurial spirit and a culture of caring and community.

What you will do

• Provide day-to-day support, troubleshooting, and maintenance for HR systems, specifically UKG and Lattice.
• Coordinate HR technology enhancements, implementations, and process improvements through testing and documentation.
• Administer performance review cycles in Lattice, managing launches, communications, and compliance.
• Develop ad hoc HR reports, alerts, and metrics using People Analytics and Excel.
• Conduct regular data audits to ensure accuracy and consistency across all HR platforms.
• Create and maintain user guides and SharePoint content to promote a self-service culture.

Requirements

• Must be based in the United States.
• 2–5 years of experience in HR operations, HRIS support, or HR technology.
• Proficiency in Excel and experience working with complex HR data and reports.
• Experience with UKG and/or Lattice platforms is strongly preferred.
• Bachelor’s degree in Human Resources, Business, Information Systems, or a related field.
• Proven ability to handle sensitive and confidential information with discretion.

Culture & Benefits

• Flexible work arrangements and remote work options.
• Comprehensive leave package: Flex PTO, 14 firm holidays, paid family leave, and winter break.
• Well-being resources including a mental health platform and employee assistance program.
• Professional development through hirify.global University, tuition reimbursement, and CPA exam resources.
• Access to Colleague Resource Groups (CRGs) to foster connection and inclusion.