Key Account Manager (Retail)

TL;DR

Key Account Manager (Retail): Driving revenue and net margin growth for department store accounts through strategic relationship management and cross-functional collaboration with an accent on retail sales strategies and omni-channel performance. Focus on executing go-to-market plans, optimizing customer profitability, and managing high-level merchant relationships.

Location: Mexico City, Mexico. Ability to travel to Boston, MA approximately 6 times per year is required.

Company

hirify.global is a global product design and technology company known for its disruptive lifestyle solutions under the Shark and Ninja brands.

What you will do

• Drive growth in revenue and net margin for retail accounts through best-in-class account management.
• Develop and execute winning sales strategies in collaboration with merchants and internal teams (Product Development, Strategic Sales, Operations).
• Oversee the go-to-market strategy, including displays, packaging, and product value configuration.
• Increase omni-channel presence and performance by partnering with digital business teams.
• Manage customer profitability and promotional spending within ROI goals in coordination with finance teams.
• Analyze POS data and report on trends and competitive insights impacting the business.

Requirements

• 5+ years of account sales management experience.
• Proven experience working with Department Stores (e.g., Liverpool, Palacio, Sears, Sanborn’s, Ulta).
• Business English proficiency is mandatory.
• BA/BS Degree or equivalent professional experience.
• Proficiency in MS Office (Excel, Outlook, and PowerPoint).

Culture & Benefits

• Competitive health insurance and retirement plans.
• Paid time off and wellness programs.
• Employee stock purchase options and product discounts.
• Access to high-impact Learning Programs for professional growth.
• Inclusive environment prioritizing diversity, equity, and inclusion.