Solutions Engineer (Pre-Sales) (SaaS)

TL;DR

Solutions Engineer (Pre-Sales) (SaaS): Leading the technical aspect of the sales cycle for a cloud-native utility platform with an accent on requirements gathering and tailored product demonstrations. Focus on designing practical technical solutions, responding to RFPs, and acting as a trusted technical advisor for North American utilities.

Location: Must be based in the USA or Canada. Remote-first environment with travel required (approximately 25% to 50% of the time).

Company

A high-growth software company modernizing the utility industry with the first truly cloud-native customer service and operations platform purpose-built for modern utilities.

What you will do

• Own the technical sales cycle from discovery and requirements gathering through demo delivery and RFP responses.
• Build and deliver tailored, configured product demonstrations that connect platform capabilities to specific utility pain points.
• Act as a trusted technical advisor to prospective customers, addressing complex technical queries and architecture needs.
• Partner closely with Account Executives to design practical solutions and move deals forward.
• Support technical proposals and system architecture documentation.
• Represent the company at field marketing events, conferences, and regional trade shows.

Requirements

• 5+ years of experience demoing and selling SaaS solutions to utilities in North America.
• Deep knowledge of utility software, including Customer Information Systems (CIS), Customer Self-Service, Mobile Field Service, and Asset Management.
• Familiarity with the broader utility software ecosystem (ERP, SCADA, OMS, AMI, MDM).
• Solid understanding of utility operations across electric, water, wastewater, gas, broadband, and sanitation.
• Exceptional presentation and communication skills for both technical engineers and C-suite executives.
• Ability to travel approximately 25% to 50% of the time.

Nice to have

• Demo2Win training or similar sales-demo certification.

Culture & Benefits

• Remote-first environment with flexible working hours across North America.
• Comprehensive compensation package including RRSP (Canada) and 401k (US) matching.
• Complete home office setup including a MacBook and $800 stipend.
• Full health, dental, vision, and life insurance from day one.
• Continuous growth support with a $2,500 annual development fund and tuition assistance.
• Generous PTO and unlimited sick days.