Inbound Sales Development Representative (SaaS)

TL;DR

Inbound Sales Development Representative (SaaS): Managing and qualifying inbound leads to drive business growth with an accent on high-quality first interactions and seamless customer journeys. Focus on bridging the gap between marketing and sales, optimizing lead conversion, and leveraging AI tools to improve lead management workflows.

Location: Must be based in London, UK (Hybrid role)

Company

hirify.global is a global leader in gamified simulation training, providing solutions to major brands across 150 countries.

What you will do

• Engage with inbound leads from marketing campaigns, website enquiries, and events.
• Respond quickly to new enquiries via phone and email to ensure a high-quality first experience.
• Qualify leads by understanding their organizational challenges and objectives.
• Book high-quality discovery meetings for Business Development Directors.
• Maintain accurate records of all interactions and lead progression in CRM systems.
• Collaborate with marketing and sales teams to optimize lead conversion and campaign performance.

Requirements

• Fluent English (written and spoken) is required.
• Recent graduate or 1–2 years of experience in a customer-facing role (sales, SDR, support, hospitality, or retail).
• Strong communication skills and a confident telephone manner.
• Naturally curious with a genuine interest in understanding business challenges.
• Organized and capable of managing multiple conversations simultaneously.
• Must be based in London to work from the office.

Culture & Benefits

• Work in a flat, open, and collaborative environment with a diverse, international team.
• Opportunities for professional growth and career development within a high-growth scale-up.
• Energetic social environment with monthly activities, after-work drinks, and company trips.
• Exposure to innovative gamified training technology and global enterprise clients.