Business Operations Manager

TL;DR

Business Operations Manager (SaaS): Managing daily operations and sales pipeline integrity for business units with an accent on Salesforce data accuracy, forecasting, and process optimization. Focus on reducing operational friction for leadership, implementing Dealhub, and translating field feedback into actionable strategic insights.

Company

hirify.global is a global leader in the video technology market, powering live, on-demand, and real-time video experiences for over 1,000 organizations worldwide.

What you will do

• Oversee Salesforce pipeline data to ensure forecast accuracy and alignment.
• Implement and manage Dealhub to streamline sales processes.
• Partner with Account Executives and Customer Success Managers to maintain data integrity.
• Monitor coverage versus quota in Salesforce dashboards to identify potential gaps.
• Track renewal opportunities and coordinate execution with Customer Success teams.
• Collect and structure field feedback on products and pricing for leadership review.

Requirements

• 3-5 years of experience in Business Operations, Sales Operations, or Revenue Operations.
• Expert knowledge of Excel (pivot tables, modeling, automation).
• Strong working knowledge of Salesforce (reports, dashboards, opportunity management).
• Fluent in English (spoken and written).
• Bachelor’s degree in Economics, Business Management, or a related field.
• Experience with Dealhub and other sales-related tools.

Nice to have

• Experience working in a SaaS company.
• Knowledge of BI tools such as Power BI or Tableau.
• Previous experience in cross-functional projects or company-wide initiatives.

Culture & Benefits

• Hybrid and flexible work environment.
• Extended private health insurance including mental health coverage.
• Personal and professional development programs.
• Occasional cross-company long weekends.