Revenue Operations Analyst (SaaS)

TL;DR

Revenue Operations Analyst (SaaS): Building revenue reporting and GTM funnel visibility to identify pipeline and retention risks with an accent on SaaS metrics and data-driven insights. Focus on translating complex data into actionable recommendations for Sales, Marketing, and Customer Success teams.

Location: Remote (Must be based in the United States or Canada)

Company

An AI-powered platform redefining engagement for higher education, K-12, and nonprofits by breaking down data and technology silos.

What you will do

• Build and maintain dashboards for key SaaS metrics including ARR, bookings, pipeline, churn, and retention.
• Analyze full-funnel GTM performance from marketing acquisition through to customer renewal and expansion.
• Monitor pipeline health and flag early signals of risk or opportunity to Sales and Customer Success teams.
• Support territory planning, capacity modeling, and forecast analysis through structured data modeling.
• Manage BI tools and Salesforce reporting to identify data quality issues and improve accuracy.

Requirements

• 2–5 years of experience in Revenue Operations, Sales Operations, BI, or GTM Analytics, ideally in B2B SaaS.
• Advanced Excel and Google Sheets skills for data modeling and analysis.
• Proficiency with BI tools such as Looker, Tableau, or Power BI.
• Strong experience with Salesforce reporting and dashboard creation.
• Must be based in the United States or Canada.

Culture & Benefits

• Competitive benefits package.
• Employer-matched retirement plans.
• Flexible time off.
• Supportive and inclusive environment focused on innovation and impact.