Commercial Operations Specialist (SaaS)

TL;DR

Commercial Operations Specialist (SaaS): Coordinating complex B2B deal structures and managing global customer lifecycles with an accent on data integrity, multi-entity account hierarchies, and cross-functional coordination. Focus on optimizing global deal management processes, resolving system discrepancies across CRM and billing platforms, and ensuring regional compliance.

Location: Remote (Philippines)

Company

hirify.global is a software company dedicated to bringing passion and customer focus to the creative business industry.

What you will do

• Manage complex multi-entity deal structures, including multi-region pricing and currency handling.
• Coordinate global deal execution and contract documentation across Sales, Legal, and Finance teams.
• Maintain account hierarchies and ensure customer data consistency across CRM, billing, and CS platforms.
• Design and standardize SOPs for global deal management, multi-entity renewals, and cross-regional handoffs.
• Build and maintain dashboards for global account performance and reporting.
• Act as the central coordination point for high-value enterprise account escalations and renewals.

Requirements

• 2–5 years of experience in Revenue, Sales, or Customer Success Operations within a SaaS environment.
• Proven experience supporting global enterprise accounts with complex organizational structures.
• Strong proficiency in CRM systems, specifically Salesforce and account hierarchy management.
• Familiarity with subscription billing and multi-entity environments such as NetSuite.
• Knowledge of multi-currency, tax, and regional compliance considerations.
• Must be based in the Philippines

Culture & Benefits

• Dynamic environment with a team of enthusiastic over-achievers.
• Company culture rooted in passion, customer focus, and belief in the product.
• Opportunities for rapid professional growth and career development.