Mid-Market Account Manager

TL;DR

Mid-Market Account Manager (Sales): Managing a global portfolio of mid-market accounts to drive incremental revenue and scale coaching solutions with an accent on strategic relationship building and value articulation. Focus on identifying key personas, managing the full sales cycle, and ensuring client success through effective onboarding and renewals.

Location: London, United Kingdom (Hybrid - 3 days in office required)

Company

hirify.global is a coaching platform dedicated to making world-class professional coaching accessible to everyone, fostering happier and more productive workplaces.

What you will do

• Manage a global portfolio of mid-market accounts, leading the full sales cycle from qualification to contracting.
• Develop account strategies and map contacts to identify growth opportunities and maximize product impact.
• Articulate the value of coaching solutions to differentiate from competitors and meet client objectives.
• Oversee renewals and expansion sales while maintaining accurate pipeline management in Salesforce.
• Project manage onboarding from contract close to launch, advising clients on best practices for adoption.
• Serve as the primary point of contact for client partners through regular reviews and touchpoints.

Requirements

• Must be based in or able to commute to London for hybrid work (3 days/week).
• 2+ years of experience in enterprise sales or customer success managing complex relationships.
• Proven track record of exceeding sales targets and quotas.
• Proficiency in prospecting, delivering demos, and managing inbound requests.
• Tech-savvy with experience in CRM tools, preferably Salesforce.
• Strong communication and networking skills with the ability to engage senior stakeholders.

Nice to have

• Experience in HR consulting, leadership development, or Learning & Development (L&D).

Culture & Benefits

• Access to a world-class personal coach for professional and personal growth.
• Learning budget to support continuous development.
• Weekly Wellbeing Hour with no meetings or emails.
• Charity days to support meaningful causes.
• Inclusive, collaborative, and dog-friendly office environment.
• Regional benefits tailored to your location and lifestyle.