Billing Analyst

Location: Hybrid role based at the Minneapolis, Minnesota headquarters in the United States, combining in-person collaboration with remote work.

Hourly pay range: $23.55–$29.32.

Company

hirify.global provides cloud-based supply chain management solutions for a global network of retail trading partners.

What you will do

• Process contract updates, credits, usage imports, invoice updates, and customer changes accurately and on time.
• Validate data across ERP and CRM systems for completeness, consistency, and execution readiness.
• Perform level 2 reviews of billing requests, checking contractual accuracy, policy compliance, SOX alignment, and operational feasibility.
• Research and resolve billing exceptions, escalating complex or systemic issues when needed.
• Identify workflow inefficiencies and control gaps, and recommend improvements to processes, documentation, and controls.
• Provide billing guidance, reporting support, and issue resolution in partnership with Billing Support, Customer Success, Sales, and Finance.

Requirements

• Bachelor’s degree in Business, Accounting, or Finance, or equivalent education and experience.
• At least 2 years of experience in billing, order-to-cash, revenue operations, or finance operations.
• Strong analytical skills for identifying discrepancies, validating complex data, and assessing downstream financial impact.
• Hands-on experience with ERP and/or CRM systems, transaction validation, reconciliation, and investigation of billing issues.
• Experience with level 2 reviews, controlled billing processes, audit requirements, and internal policy frameworks.
• Proficiency with Excel, including pivot tables and lookups, along with effective cross-functional communication skills.

Culture & Benefits

• Collaborative and inclusive work environment focused on innovation and continuous improvement.
• Hybrid work model balancing in-person collaboration with remote flexibility.
• Comprehensive, country-specific benefits supporting health, well-being, and financial security.
• Commitment to diversity, equity, inclusion, belonging, and equal employment opportunity.