Order Management Specialist (Salesforce)

TL;DR

Order Management Specialist (Salesforce): Managing the end-to-end quote-to-cash process within Salesforce with an accent on workflow automation, data integrity, and cross-functional collaboration. Focus on designing scalable order management systems, eliminating manual tasks, and ensuring accurate contract processing in a high-growth healthcare technology environment.

Location: Must be based in the United States

Company

hirify.global is a leader in Real-Time Care Intelligence™ solutions, partnering with major healthcare providers and health plans to improve patient outcomes across the United States.

What you will do

• Review and validate incoming contracts and orders for accuracy, compliance, and completeness.
• Process orders in Salesforce, including opportunity updates and contract documentation.
• Design and implement automated workflows and validation rules to reduce manual data entry.
• Maintain high data integrity across accounts, contacts, and opportunity records.
• Coordinate with Sales, Finance, and Legal teams to resolve order discrepancies.
• Monitor order queues against SLA targets and identify opportunities for process improvement.

Requirements

• 4+ years of experience in order management, sales operations, or revenue operations.
• Hands-on experience with Salesforce, including opportunity management and workflow automation.
• Strong attention to detail and ability to manage work queues in a fast-paced environment.
• Excellent communication skills for cross-functional collaboration.
• Must be based in the United States and able to work effectively in a remote-first environment.
• Comfort using or learning AI-supported tools to enhance daily workflows.

Nice to have

• Salesforce Administrator certification.
• Experience with CPQ tools.
• Background in B2B SaaS or technology environments.

Culture & Benefits

• Competitive compensation package including health, dental, and vision benefits.
• Opportunity to work with an innovative team in the healthcare technology sector.
• Autonomy to build and improve strategic operational processes.
• Supportive environment focused on professional growth and learning from industry experts.