Programme Manager (Supply Chain)

TL;DR

Programme Manager (Supply Chain): Managing the Hyperscaler Control Tower to ensure end-to-end visibility and resolution of supply chain constraints for hyperscaler customers with an accent on supply/demand synchronization and executive governance. Focus on optimizing the operational cycle, managing component shortage heatmaps, and coordinating between account teams and delivery operations.

Location: Must be based in Sunnyvale, California (US) or Ottawa, Ontario (Canada)

Salary: $153,708–$219,583 USD

Company

A global leader in networking and telecommunications infrastructure providing advanced IP networks for hyperscalers.

What you will do

• Own the weekly Control Tower preparation cycle, including refreshing supply/demand data and updating dashboards for executive leadership.
• Manage supply chain visibility and component availability, flagging emerging bottlenecks before they become delivery risks.
• Coordinate between account teams and the Control Tower to validate demand forecasts and reconcile customer signals.
• Support risk-buy playbook execution, overseeing long-lead approvals and liability tracking.
• Document and continuously improve operating procedures, meeting templates, and escalation protocols.

Requirements

• 8–12 years of experience in supply chain, program management, or commercial operations.
• Background in networking, telecom, or enterprise hardware industries.
• Strong data fluency with supply/demand models, pipeline dashboards, and CRM systems.
• Ability to synthesize operational complexity into crisp, decision-ready executive updates.
• Bachelor’s degree.
• Must be based in the US or Canada

Nice to have

• Experience working with or selling to hyperscaler customers.
• Familiarity with supply chain visibility platforms such as Kinaxis or Palantir.
• Background in IP networking or data center networking hardware.
• Experience in S&OP or S&OE operating cadence design.

Culture & Benefits

• Flexible and hybrid working schemes.
• Continuous learning and mentoring programs.
• Comprehensive well-being programs for mental and physical health.
• Inclusive culture with employee resource groups.