Senior Commercial Operations Manager (MedTech)

TL;DR

Senior Commercial Operations Manager (MedTech): Optimizing the lead-to-cash lifecycle and commercial engine efficiency for a genomics technology company with an accent on sales process optimization, CRM management, and cross-functional leadership. Focus on bridging the gap between strategy and execution, managing commercial contracts, and providing actionable revenue growth insights.

Location: Full-time onsite position based in Fremont, California, United States

Salary: $150,000 – $190,000

Company

hirify.global is a life sciences technology company developing ground-breaking genomics sequencing technologies to drive the scale of genomic information and improve human health.

What you will do

• Design and refine end-to-end sales workflows, standardizing sales stages, qualification criteria, and pipeline management.
• Serve as the primary owner of Salesforce, ensuring data integrity, building dashboards, and automating workflows.
• Collaborate with leadership to establish sales territories, quotas, and commission structures aligned with KPIs.
• Manage the commercial contract lifecycle, including the preparation of MOUs, MSAs, and SOWs, and strategize customer pricing.
• Analyze marketing ROI and lead conversion rates across various channels to optimize the commercial funnel.
• Coordinate with Lab Ops, Supply Chain, and Quality Control to ensure demand forecasting and ISO implementation.

Requirements

• BS in Business, Finance, or Science; MBA is a significant plus.
• 12+ years of professional business experience, with 6+ years specifically in Commercial, Sales, or Business Operations.
• Industry experience within Life Sciences, Biotech, or MedTech.
• Power-user proficiency in Salesforce and advanced Excel (modeling and pivot tables).
• Ability to independently prepare complex legal and commercial documents.
• Must be based in or work onsite at the headquarters in Fremont, California.

Nice to have

• Experience with BI tools such as Tableau or PowerBI.
• Proficiency with Monday.com.
• Deep understanding of the Next-Generation Sequencing (NGS) landscape and purchasing behaviors of clinical and biopharma clients.

Culture & Benefits

• Competitive benefits package including medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Flexible spending and health savings accounts (FSA/HSA).
• Paid holidays and paid time off.
• Employee assistance program.