Senior Commercial Counsel (SaaS)

TL;DR

Senior Commercial Counsel (SaaS): Negotiating and structuring complex technology, SaaS, and strategic partnership agreements with an accent on cloud technology, data protection, and regulatory compliance. Focus on scaling legal operations through the development of playbooks and providing risk-balanced guidance for a global AI-driven CX platform.

Location: Hybrid (2 days office, 3 days remote). Must be based in Atlanta, GA; Hoboken, NJ; Richardson, TX; or Sandy, UT

Company

Market leader in AI-powered customer experience software used by 25,000+ global businesses, including 85 of the Fortune 100 corporations.

What you will do

• Lead complex enterprise cloud and SaaS transactions across sales, product, and procurement.
• Provide legal and regulatory guidance on data protection, cybersecurity, and commercial contracting.
• Develop and maintain legal playbooks and templates to scale contracting processes.
• Collaborate with global cross-functional stakeholders to align legal strategies with business priorities.
• Monitor and assess evolving laws, including AI regulations, to proactively mitigate risk.
• Educate internal teams on legal and compliance best practices.

Requirements

• Juris Doctor and an active license to practice law in at least one U.S. jurisdiction.
• 8-10 years of legal experience, with substantial focus on SaaS and cloud computing on the vendor side.
• Expertise in drafting and negotiating complex technology agreements and Data Processing Agreements.
• Strong working knowledge of U.S. and international data privacy and cybersecurity law.
• Prior in-house legal experience supporting a technology-driven business.

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• Experience supporting a U.S. publicly traded company or a global multinational organization.
• Proven ability to design and scale operational legal processes.
• Familiarity with emerging AI laws, such as the EU AI Act.

Culture & Benefits

• hirify.global-FLEX hybrid model: 2 days in-office and 3 days remote per week.
• Fast-paced, collaborative, and creative work environment.
• Extensive internal career growth opportunities across multiple domains and locations.