Senior Director, Strategic Account Management (Fintech)

TL;DR

Senior Director, Strategic Account Management (Fintech): Driving client satisfaction and overall experience for insurance platform clients with an accent on strategic leadership and account optimization. Focus on building executive relationships, defining success metrics, and influencing the product roadmap based on client needs.

Location: Hybrid (Topeka, KS)

Salary: $200,000 – $230,000

Company

hirify.global is a leading technology platform that simplifies the buying, selling, and administration of life insurance and annuities products.

What you will do

• Drive overall client and end-customer experience, measuring success through satisfaction levels and tactical leadership.
• Serve as the primary advocate for clients within hirify.global, representing a consolidated view of the organization to stakeholders.
• Develop long-term strategic partnerships with key client executives to drive ROI and trust.
• Collaborate with delivery management to design and implement new performance metrics and scorecards.
• Influence the hirify.global technology and servicing capabilities roadmap using client input and industry trends.
• Lead and coordinate dedicated core teams within a matrix environment to ensure project delivery and operational excellence.

Requirements

• Bachelor’s degree in technology, business, finance, accounting, or equivalent professional experience.
• Minimum 12 years of experience in relationship management, consulting, or strategic advisory leadership.
• Must be based in or able to work in Topeka, KS (Hybrid).
• Strong understanding of the life insurance industry, with a preference for experience in Annuities.
• Proven ability to lead employees effectively within a matrix organizational structure.
• Ability to travel a minimum of 25% depending on client needs.

Culture & Benefits

• Competitive salary range from $200,000 to $230,000.
• Comprehensive health and dental insurance.
• Financial security through 401(k) and incentive/bonus opportunities.
• Professional growth support via tuition reimbursement.
• Collaborative work environment with a focus on innovation, data insights, and cutting-edge insurance technology.