Senior Director of Client Management (Healthtech)

TL;DR

Senior Director of Client Management (Healthtech): Driving account strategy and partnership growth for a leading healthcare financial platform with an accent on C-suite relationship management and cross-functional collaboration. Focus on scaling client success, securing renewals, and leveraging data-driven insights to improve the U.S. healthcare financial experience.

Location: Must be based in the United States. Role offers flexibility to work from home or in the office.

Salary: $130,100 – $170,000 (varies by state)

Company

A high-growth healthcare technology company dedicated to making healthcare more affordable and accessible through data science and personalized product design.

What you will do

• Develop and execute tailored account strategies to align client goals with business objectives.
• Build and maintain consultative relationships with C-suite and VP-level stakeholders at health systems.
• Use analytics and storytelling to demonstrate value and identify expansion opportunities.
• Partner cross-functionally with Sales, Product, and Operations to ensure seamless client experiences.
• Navigate complex organizations to negotiate contracts and resolve high-level issues.
• Prepare executive leadership for key client engagements and ensure internal alignment.

Requirements

• 7-10 years of experience in account management, sales, business development, or consulting.
• Proven track record of building and managing relationships at the VP level and above.
• Experience securing contract renewals and expansions within the healthcare tech industry.
• Strong written and verbal communication skills with the ability to articulate product capabilities.
• Self-starter mentality with experience working across product, engineering, and marketing departments.
• Must be authorized to work in the U.S.

Culture & Benefits

• Unlimited PTO policy with a minimum of 20 days encouraged for rest and recharge.
• 16 weeks of paid parental leave with flexible re-entry schedules.
• Comprehensive health benefits including fertility and adoption assistance.
• 100% 401(k) match up to 3% of annual compensation.
• Access to hands-on mentorship, management coaching, and professional development budgets.
• Inclusive culture supported by employee resource groups like hirify.global Women+, Pridecones, and be@hirify.global.