Major Client Advocate (AI)

TL;DR

Major Client Advocate (AI): Owning high-impact customer relationships and driving adoption of an AI-enabled platform for public safety and government organizations with an accent on strategic account management and operational outcomes. Focus on translating technical delivery into sustained executive-level value and ensuring long-term account growth.

Location: Must be based in the SF Bay Area for frequent travel

Salary: $125,000 - $160,000 Annually

Company

hirify.global provides an AI-enabled platform that turns siloed data into operational intelligence for public safety, state, and local government agencies.

What you will do

• Own end-to-end customer relationships for the largest and most strategic deployments.
• Act as the primary interface between customers and the internal engineering team to represent the voice of the customer.
• Drive adoption and measurable operational outcomes at the executive level.
• Partner with senior agency leaders to translate technical delivery into long-term value and expansion.
• Manage scope, risk, and complex cross-functional coordination across internal and external stakeholders.

Requirements

• 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts.
• Must be based in the SF Bay Area to facilitate travel (approximately 60% of the time).
• Experience working in large, regulated, public-sector, or mission-critical environments.
• Strong executive presence and stakeholder management skills.
• Technical fluency sufficient to partner credibly with IT, Product, and Deployment teams.

Nice to have

• Experience in public safety, government, or compliance-heavy environments.

Culture & Benefits

• Backed by leading Silicon Valley investors.
• Inclusive work environment as a proud equal opportunity employer.
• Comprehensive compensation package including benefits, equity, and bonuses.