Customer Success Manager (Ads Solutions)

TL;DR

Customer Success Manager (Ads Solutions): Supporting advertisers in onboarding, launching, and growing on hirify.global’s advertising platform with an accent on relationship management, performance analysis, and strategic growth. Focus on optimizing campaign outcomes, driving product adoption, and scaling the advertising ecosystem.

Location: Remote, based in Miami, Florida

Salary: $162K – $230K USD + Equity

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Own relationships with a portfolio of advertising partners as their primary point of contact.
• Guide advertisers through onboarding and campaign launches to ensure strong adoption of ads products.
• Analyze campaign performance and provide actionable recommendations to improve outcomes.
• Identify opportunities to expand partnerships through increased product adoption and investment.
• Collaborate cross-functionally with Sales, Product, Analytics, Policy, and Operations teams.
• Surface advertiser feedback and insights to inform product improvements and long-term strategy.

Requirements

• 5-10+ years of experience in digital advertising, account management, customer success, or consulting.
• Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
• Proficiency in data querying using SQL or advanced Excel/Google Sheets.
• Fully bilingual: fluent in both Spanish and English (spoken and written).
• Must be based in Miami, Florida.
• Resume must be submitted in English.

Culture & Benefits

• Competitive compensation package including salary and equity.
• Opportunity to work at the forefront of AI research and deployment.
• Remote work flexibility within the specified US location.
• Inclusive environment committed to equal opportunity and diversity.