Customer Success Migration Specialist (IoT)

Location: Reading, England, United Kingdom; flexible hybrid working model with support for both in-person and virtual work.

Company

hirify.global develops IoT and connected transportation solutions, including a web-based fleet management platform, vehicle data integrations, analytics, and machine learning capabilities.

What you will do

• Make outbound calls to Verizon Reveal customers and introduce the Myhirify.global platform.
• Explain the benefits of migration and tailor commercial messaging to customer and fleet needs.
• Share proposals and pricing, conduct platform demonstrations, and support customers through contract signature.
• Follow up on marketing materials, proposals, contracts, and inactive opportunities.
• Manage daily calls, demos, follow-ups, and migration activity against weekly and monthly targets.
• Maintain accurate Salesforce pipeline records and share customer feedback, objections, and blockers with Customer Success and Sales colleagues.

Requirements

• 1–2 years of experience in outbound sales, business development, telesales, or another customer-facing commercial role is preferred.
• Bachelor’s degree or equivalent practical experience in customer support, onboarding, training, account coordination, or a similar role.
• Confident phone communication skills with the ability to build rapport and explain platform value clearly.
• Ability to handle objections, remain persistent and professional, and manage a follow-up pipeline independently.
• Willingness to learn Myhirify.global and develop product demonstration skills; deep telematics experience is not required.
• Experience with Salesforce or a similar CRM is an advantage.

Culture & Benefits

• Flexible hybrid work supported by cloud applications, collaboration tools, and asynchronous working.
• Reliable home internet required when working remotely: at least 50 Mbps download and 10 Mbps upload.
• Work-life balance supported through online social events, chat rooms, and gatherings.
• Inclusive, diverse working environment with accessibility support during recruitment and employment.
• Opportunity to work with IoT, connected transportation, vehicle data, analytics, and machine learning products.