Customer Success Migration Specialist (IoT)

TL;DR

Customer Success Migration Specialist (IoT): Converting Verizon Reveal customers to the Myhirify.global platform with an accent on outbound communication and commercial conversion. Focus on handling objections, conducting platform demonstrations, and managing the migration pipeline to hit activity targets.

Location: Hybrid in Reading, United Kingdom

Company

Global leader in IoT and connected transportation providing web-based analytics for fleet management and sustainability.

What you will do

• Make outbound calls to Verizon Reveal customers to introduce Myhirify.global and initiate the migration process.
• Deliver tailored pitches and commercial proposals based on specific fleet needs.
• Conduct live or recorded platform demonstrations highlighting relevant features to the customer.
• Manage the end-to-end contract process, from sharing proposals to chasing signatures.
• Maintain a precise activity log and pipeline within Salesforce for accurate tracking.
• Collaborate with Customer Success and Sales teams to resolve complex blockers and feedback.

Requirements

• 1-2 years of experience in outbound sales, business development, or telesales.
• Bachelor's degree or equivalent practical experience in a customer-facing role.
• Must be based in or able to work from the Reading, UK office according to the hybrid model.
• Confidence and professionalism in handling objections and building rapport over the phone.
• Strong organizational skills to manage a personal pipeline consistently.

Nice to have

• Experience using Salesforce or similar CRM systems.
• Background in B2B or technology sales.

Culture & Benefits

• Flexible hybrid working model supporting both in-person and virtual work.
• Inclusive work culture certified as a "Great Place to Work".
• Commitment to diversity, equity, and accessibility for all employees.
• Emphasis on work-life balance with online social events and chat rooms.
• Modern, safe, and clean office environment in Reading.