Manager, Relationship Managers (SMB) (AI)

TL;DR

Manager, Relationship Managers (SMB) (AI): Leading and scaling a team of Relationship Managers to drive adoption of AI-driven customer agent capabilities with an accent on consultative selling and revenue growth. Focus on coaching early-career talent, implementing sales rigor, and aligning AI capabilities with customer business outcomes.

Location: Hybrid in San Francisco, CA (must be in the office at least three days per week)

Salary: $275,000 - $320,000 OTE

Company

hirify.global (Fin) is an AI Customer Agent company on a mission to help businesses provide perfect customer experiences through high-performing AI models.

What you will do

• Hire, onboard, and coach a team of Relationship Managers across the Small Business / Scale segment.
• Own the team's revenue targets, with accountability for renewals, expansion, and pipeline generation.
• Establish strong forecasting discipline, deal inspection, and operational rigor at scale.
• Coach reps to articulate the business impact of AI, focusing on efficiency, scale, and customer experience.
• Partner cross-functionally with Product, Enablement, and Marketing to shape AI-driven go-to-market changes.
• Maintain consistent CRM hygiene and adherence to sales processes and methodologies.

Requirements

• 2+ years of Sales Management experience.
• Experience selling SaaS solutions in a quota-carrying environment.
• Proven track record of managing and developing revenue-owning individual contributors.
• Strong coaching skills, particularly with early-career sellers.
• Ability to forecast, inspect deals, and operate with rigor at scale.
• Comfort leading teams through change in a fast-moving environment.

Nice to have

• Experience in Small Business, Scale, or Commercial sales motions.
• Exposure to selling technical or AI-enabled products.
• Familiarity with structured sales methodologies like MEDDPICC or Command of the Message.
• Experience helping customers adopt new technology.

Culture & Benefits

• Competitive salary and meaningful equity (RSUs).
• Comprehensive medical, dental, and vision coverage.
• 401k plan with company match.
• Flexible paid time off and Paid Parental Leave Program.
• Hybrid working policy with in-office bicycle storage and team events.