Project Coordinator (Aftermarket)

TL;DR

Project Coordinator (Aftermarket): Managing retrofit tooling quotes, orders, and shipping logistics within ERP systems with an accent on customer communication and service department coordination. Focus on maintaining project cases in Salesforce, processing shipments, and supporting project managers to ensure efficient order fulfillment.

Location: Must be based in Apex, NC, US

Company

hirify.global is a global technology company providing intelligent manufacturing and supply chain solutions, including pharma production and high-tech machinery.

What you will do

• Manage retrofit tooling quotes and orders using ERP software.
• Communicate with customers regarding order status and installation details.
• Create and maintain project cases and work plans in Salesforce.
• Generate sales and work orders and coordinate with the Field Service team.
• Prepare service invoices and track shipping costs.
• Provide operational support to Shipping and Receiving departments.

Requirements

• Must be legally authorized to work for any employer in the U.S. (no visa sponsorship).
• High school diploma or GED equivalent required.
• Experience with sales CRM software, specifically Salesforce.
• Strong communication skills for customer interaction via phone, email, and in-person.
• Ability to manage order documentation and reporting in ERP systems.

Nice to have

• Associates degree or higher in Business or a related field.
• Five years of applicable business experience.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401(k) plan with company match up to 6%.
• Flexible work environment supporting work-life balance.
• Paid time off including parental leave and 22+ days for personal time and holidays.
• Company-paid short and long-term disability and life insurance.