Principal Presales Engineer (SaaS)

TL;DR

Principal Presales Engineer (SaaS): Leading technical pre-sales engagements for complex communication solutions with an accent on architectural design, API integration, and strategic customer partnership. Focus on driving technical wins, mentoring peers, and evangelizing innovative product use cases across diverse enterprise accounts.

Location: Remote (US). Note: Not eligible for hire in CT, NJ, NY, WA, PA, or specific areas of CA (SF, Oakland, San Jose). Approximately 25% travel required.

Salary: $138,872 – $192,880 (varies by location).

Company

hirify.global is a global leader in cloud communications, empowering businesses to build personalized customer experiences through innovative software solutions.

What you will do

• Partner with Account Executives to lead technical discovery, demonstrations, and Proof-of-Concept sessions.
• Design and propose complex technical architectures that address specific customer business challenges.
• Present product capabilities and ROI to stakeholders ranging from software engineers to C-level executives.
• Act as a trusted advisor, evangelizing new use cases and innovative solutions within strategic accounts.
• Contribute to the broader Solutions Engineering community by creating reusable demo materials and technical content.
• Mentor peers and provide technical leadership to influence sales strategy and team growth.

Requirements

• Must be based in the US (with specific state exclusions).
• Minimum 8 years in a solutions engineering role or 10+ years in technical product support/consulting.
• Strong background in software development (Java, C#, Node.js, Python, or PHP) and web technologies.
• Proven experience building with REST APIs and understanding cloud application architecture.
• Exceptional communication skills with the ability to influence internal and external stakeholders at all levels.
• Bachelor’s or Master’s degree in a technical discipline or equivalent practical experience.

Nice to have

• Experience managing strategic accounts in regulated industries.
• Familiarity with cloud platforms like AWS, Google Cloud, or Azure.
• Domain expertise in Telecom, SIP, Contact Center, or Security.

Culture & Benefits

• Competitive pay with equity participation and commission eligibility.
• Comprehensive healthcare insurance and 401(k) retirement program.
• Generous paid time off, sick leave, and parental leave policies.
• Strong culture of global inclusion and remote-first work environment.
• Opportunities for professional growth and community impact through volunteering.