Patient Financial Navigator (Medtech)

TL;DR

Patient Financial Navigator (Medtech): Managing patient insurance benefits and providing financial guidance for stroke recovery medical devices with an accent on insurance verification and patient counseling. Focus on navigating Medicare/Medicaid complexities, establishing payment plans, and ensuring HIPAA compliance.

Location: Must be based in the United States (employment eligibility required)

Compensation: $24.50 – $29.00 per hour

Company

hirify.global is a medtech company pioneering an integrated approach to stroke recovery using FDA-cleared brain-computer interface technology.

What you will do

• Conduct patient-facing financial counseling regarding insurance benefits, coverage, and out-of-pocket costs.
• Perform insurance eligibility verification for Medicare, Medicaid, and commercial plans.
• Guide patients through income-based cash-pay program enrollment and tier qualification.
• Establish payment plans and evaluate eligibility for financial assistance programs.
• Maintain accurate documentation of all interactions in compliance with HIPAA and company policies.
• Collaborate with Revenue Cycle and Patient Services teams to resolve billing issues.

Requirements

• Minimum 3 years of experience in medical billing, insurance verification, or patient financial services.
• Working knowledge of Medicare, Medicaid, and commercial insurance benefit structures.
• Proficiency with insurance eligibility verification systems and medical billing software.
• Strong understanding of durable medical equipment (DME) billing practices.
• Employment eligibility to work in the United States is required; no sponsorship provided.

Nice to have

• Associate's or Bachelor's degree in Healthcare Administration or Business.
• Certification as a Certified Patient Account Representative (CPAR).
• Bilingual capabilities, specifically Spanish.
• Prior experience in a startup or with neurological rehabilitation medical devices.

Culture & Benefits

• Medical, Dental, and Vision insurance.
• 401(k) with company match.
• Unlimited PTO and paid holidays.
• Life Insurance, Long-Term Disability (LTD), and Short-Term Disability (STD).