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14 дней назад

Sr. Partner Success Manager, Technology Partners

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Sr. Partner Success Manager, Technology Partners (TravelTech/API): Own and grow technology and distribution partner relationships by keeping integrations healthy, onboarding connectivity sources, and improving booking revenue with an accent on API performance, content quality, and technical-commercial account management. Focus on debugging multi-party booking issues, leading root-cause resolution, coordinating go-lives, and translating partner capabilities into product and engineering outcomes.

Location: Remote - US

Total OTE range: $160,000–$215,000 USD, including base salary and variable target; equity is provided separately.

Company

hirify.global is an AI-native travel technology and fintech platform that combines corporate travel, travel payments, spend management, intelligent automation, and partner infrastructure.

What you will do

  • Own a portfolio of OTA, GDS, connectivity, channel, and distribution partner accounts as the primary technical and commercial contact.
  • Monitor API and integration health, including availability, response times, error rates, throughput, look-to-book, and booking success.
  • Maintain content quality across availability, rates, property and room mapping, and data accuracy.
  • Lead incident triage, escalation, root-cause analysis, corrective actions, and cross-company resolution.
  • Onboard and activate new connectivity sources through requirements, credentials, certification, testing, go-live, and early monitoring.
  • Grow partner revenue, run QBRs and technical reviews, support renewals, and translate partner roadmaps into product and hirify.globalering requirements.

Requirements

  • 6+ years of experience in technical account management, partner or integration management, solutions, implementation, or a similar partner-facing role in travel technology, API, or platform businesses.
  • Technical fluency with API documentation, XML and JSON requests and responses, logs, and Postman; SQL or independent data analysis is strongly preferred.
  • Understanding of travel distribution architecture across suppliers, CRS, channel managers, switches, GDSs, OTAs, and aggregators.
  • Experience connecting integration performance to revenue and identifying data-backed growth opportunities.
  • Track record of resolving complex, multi-party technical issues through structured triage and follow-through.
  • Strong organization, project management, and written and verbal communication skills for technical, commercial, and executive audiences.

Nice to have

  • Comfort using AI and modern tools to streamline workflows and speed up diagnosis.
  • Experience with travel distribution API standards, distribution models, and connectivity platforms.

Culture & Benefits

  • Fully remote or office-based work is available through a hybrid-hub model.
  • Competitive compensation with equity for all employees.
  • Some roles may also include bonuses or commissions.
  • Benefits vary based on employment type and location.
  • Fast-paced environment with high ownership and cross-functional collaboration.

Hiring process

  • Applications are accepted through January 28, 2027, or until the role is filled.
  • Applications may be reviewed before the stated deadline.
  • Complete compensation details are shared during the recruitment process.

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