Head of Sales - Independent Partner (SMB) (Marketplace)

TL;DR

Head of Sales - Independent Partner (SMB) (Marketplace): Leading and scaling the sales and account management teams to acquire and grow SMB partners across the UK and Ireland with an accent on phone-based acquisition and operational excellence. Focus on building a metrics-driven sales culture, optimizing the acquisition funnel, and driving sustainable revenue growth through data-driven strategies.

Location: London, UK (Hybrid)

Company

hirify.global is a global impact business dedicated to reducing food waste by connecting consumers with surplus food from retailers and hospitality.

What you will do

• Lead, develop, and inspire a team of approximately 26 FTEs, including 3 Team Leads, focused on SMB acquisition in the UK & Ireland.
• Establish a performance-driven, metrics-based sales culture focused on operational excellence and continuous development.
• Own the entire new partner acquisition funnel, from lead generation to phone-based conversion.
• Manage the retention, growth, and commercial output of existing Independent Partner accounts.
• Develop strategic growth levers and translate them into actionable goals, reporting directly to the Country Director.
• Collaborate with global teams to localize best practices and drive sustainable market penetration.

Requirements

• Deep experience leading and scaling high-performing sales teams within a fast-paced, KPI-driven marketplace or platform.
• Proven track record of acquiring and growing Restaurant or Food Retail accounts in the UK market.
• Proficiency in using sales tools, specifically Salesforce.
• English: Fluent level (C1+) required.
• Ability to navigate matrix structures and manage stakeholders effectively.
• Strong analytical skills to draw data-based conclusions from market trends and performance metrics.

Culture & Benefits

• Hybrid work model with flexibility to work from the office, at home, or abroad.
• Health insurance via Vitality and a company pension scheme.
• 25 days of annual leave plus UK Bank Holidays, with additional days for significant life events.
• Enhanced parental leave and options for an extra week of unpaid leave.
• Access to GroceryAid for financial, mental health, and legal support.
• Paid volunteer time through the Shareback program and active Employee Resource Groups.