Sales Administrator

TL;DR

Sales Administrator (Sales/CRM): Providing operational and administrative support across New Business, Account Management, and Channel Sales teams with an accent on CRM data integrity and lead management. Focus on optimizing the customer journey from initial enquiry to onboarding and ensuring seamless account handovers.

Location: Antrim, Northern Ireland, United Kingdom

Company

hirify.global is a global community creating technology to help neurodivergent individuals understand and be understood.

What you will do

• Process sales orders and manage database updates within the CRM system.
• Handle inbound customer enquiries via email and Live Chat systems.
• Track, assign, and ensure timely follow-up of leads.
• Manage software trials for potential customers.
• Collaborate with cross-functional teams for smooth account handovers to Account Management.
• Generate reports on key metrics and market intelligence.

Requirements

• 1+ years of experience in administration or sales support.
• Proven experience in direct customer service.
• Proficiency with CRM systems (e.g., Salesforce, Sugar, Act, Goldmine).
• High level of IT literacy and professional communication skills.
• Must be based in or able to work in Antrim, Northern Ireland, United Kingdom.

Nice to have

• Experience working with Google Workspace.
• Ability to multi-task and prioritize daily workloads.

Culture & Benefits

• Competitive salary with bonus opportunities.
• Flexible work schedules and flexible time off plans.
• Comprehensive health and wellness benefits.
• Career growth through dedicated development programs.
• Collaborative, innovative, and neuroinclusive culture.